1. Introduction
SIDDHI PARAMEDICAL INSTITUTE (“SIDDHI PARAMEDICAL INSTITUTE”, “Institute”, “we”, “us”, or “our”) respects the privacy of students, prospective students, parents/guardians where applicable, website visitors, employees, service providers, and other individuals who interact with us.This Privacy Policy explains how SIDDHI PARAMEDICAL INSTITUTE collects, uses, stores, discloses, and protects personal information when individuals visit our website, contact us, apply for courses, enrol with us, communicate through WhatsApp or RCS, use our digital services, or otherwise interact with the Institute.The Institute aims to process personal information responsibly, transparently, and only for legitimate purposes.India’s Digital Personal Data Protection Act, 2023 establishes requirements concerning notice, consent, withdrawal of consent, processing, and data-principal rights. The Act provides, among other things, that consent should be free, specific, informed, unconditional and unambiguous, and permits withdrawal of consent subject to applicable legal requirements.This Privacy Policy should therefore be read together with applicable Indian privacy and information-technology laws and rules, as amended from time to time.
2. Information We Collect
Depending on how you interact with SIDDHI PARAMEDICAL INSTITUTE, we may collect the following categories of information.A. User InformationThis may include: full name; mobile number; email address; residential or correspondence address; date of birth where necessary; educational qualifications; course/application information; admission-related documents; identification information where legally or operationally required; payment and transaction information; communication preferences; and information voluntarily provided through forms, enquiries, or communications.The Institute seeks to collect only information reasonably necessary for the relevant purpose.B. Device and Technical InformationWhen you access our website or digital services, technical information may be collected automatically, including: IP address; browser type; operating system; device type; approximate technical location information where available through ordinary network data; pages visited; access time; referral information; crash or diagnostic information; and security-related logs.C. CookiesWe may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, improve security, and analyse website performance.D. Message DataWhere you communicate with SIDDHI PARAMEDICAL INSTITUTE through WhatsApp, RCS, SMS, email, or other messaging channels, we may process information contained in those communications.This may include: phone number; message content; attachments voluntarily sent to us; timestamps; delivery/read status where made available; conversation history; opt-in and opt-out records; and technical messaging identifiers.We do not require individuals to provide sensitive information through messaging channels unless it is genuinely necessary for a legitimate purpose.
3. Purpose of Data Collection
SIDDHI PARAMEDICAL INSTITUTE may collect personal information for purposes including: processing admissions and enquiries; providing educational services; maintaining student records; communicating course information; sending administrative notifications; responding to questions and requests; processing payments; maintaining records required by law; preventing fraud and misuse; maintaining information security; improving our website and services; managing WhatsApp and RCS communications; maintaining communication preferences and opt-out records; complying with legal obligations; and protecting the rights, property, and safety of the Institute and its users.
4. Consent for WhatsApp & RCS Data Processing
Where SIDDHI PARAMEDICAL INSTITUTE uses WhatsApp or RCS to communicate with an individual, we may rely on an appropriate consent or other lawful basis depending on the nature of the communication.Where consent is required for messaging, we seek to obtain it through an appropriate mechanism.An opt-in may involve a website form, application form, verbal confirmation where legally appropriate, messaging interaction, checkbox, or another suitable mechanism.The Institute aims to ensure that promotional messaging is permission-based and distinguishable from necessary administrative communications.WhatsApp’s business messaging rules require businesses to obtain appropriate user opt-in before messaging users and to respect applicable messaging requirements.RCS communications may also be subject to Google, carrier, and platform requirements. RCS systems provide mechanisms for users to unsubscribe and subsequently resubscribe, and businesses are expected to honour those preferences.You may withdraw an optional communication consent by using an available opt-out mechanism or contacting SIDDHI PARAMEDICAL INSTITUTE.Withdrawal of consent does not necessarily require deletion of information that must be retained under law or that is necessary for a continuing contractual, educational, security, dispute-resolution, or other lawful purpose.
5. Legal Basis for Processing
Depending on the circumstances, SIDDHI PARAMEDICAL INSTITUTE may process personal data on the basis of: consent; performance of a requested service or agreement; compliance with applicable legal obligations; legitimate operational and security requirements to the extent recognised under applicable law; prevention and investigation of fraud or misuse; protection of legal rights; or another lawful basis permitted by applicable Indian law.Where consent is relied upon, the Institute seeks to make the relevant request understandable and reasonably specific.The Digital Personal Data Protection Act requires consent requests to be presented in clear and plain language and provides for withdrawal of consent where consent is the basis for processing.
6. How We Use Collected Data
Personal information may be used for:Admission and EducationTo process applications, verify eligibility, maintain student records, coordinate classes, examinations, training, academic administration, and related activities.CommunicationTo send information relating to admissions, courses, schedules, support, administrative matters, and other legitimate Institute activities.WhatsApp and RCSTo send permitted communications through WhatsApp and RCS, maintain opt-in/opt-out records, monitor delivery status, troubleshoot communication issues, and comply with platform requirements.PaymentsTo process fees and maintain accounting records.SecurityTo detect suspicious activity, prevent unauthorised access, protect systems, and investigate potential fraud or misuse.Service ImprovementTo understand how users interact with our website and services and improve usability, performance, and support.The Institute does not intend to use personal data for purposes materially unrelated to the purpose for which it was collected without an appropriate lawful basis or notice where required.
7. Data Retention & Deletion
SIDDHI PARAMEDICAL INSTITUTE retains personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law.Different categories may therefore have different retention periods.For example, student, admission, accounting, examination, or regulatory records may need to be retained longer than ordinary website enquiry information.When personal information is no longer required and there is no legal, regulatory, contractual, security, or dispute-related reason for retaining it, the Institute will take reasonable steps to delete, anonymise, or otherwise dispose of it securely.Requests for deletion will be evaluated against applicable legal and operational requirements.
8. Data Sharing with Third Parties
SIDDHI PARAMEDICAL INSTITUTE may use selected third-party service providers to operate its services.These may include:Meta / WhatsAppWhere WhatsApp Business services are used, relevant communication information may be processed through Meta/WhatsApp infrastructure in accordance with their applicable terms and policies.Google / RCSWhere RCS for Business is used, relevant messaging information may be processed through Google and participating RCS/carrier infrastructure.Telecom OperatorsRCS and telecommunications services may involve mobile network operators or other authorised telecommunications infrastructure providers.Payment ProvidersPayment information may be processed through third-party payment gateways or financial service providers.Technology ProvidersWe may use hosting, cloud storage, email, analytics, cybersecurity, CRM, customer-support, and software providers.Third parties are expected to process information only for appropriate purposes and subject to applicable contractual, security, and legal requirements.The Institute does not sell personal information merely for third-party advertising purposes.
9. Security Measures & Encryption
SIDDHI PARAMEDICAL INSTITUTE takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.Depending on the service, safeguards may include: access controls; authentication mechanisms; secure passwords; encryption or encrypted transmission where supported; restricted administrative access; security monitoring; backups; device and system security; staff confidentiality requirements; and appropriate third-party security controls.No internet-based system can be guaranteed to be completely secure.Accordingly, users should avoid unnecessarily sending highly sensitive information through ordinary messaging channels unless specifically requested through an appropriate secure process.
10. Cookies & Tracking Technologies
Our website may use cookies and similar technologies.Cookies may be used for: essential website functionality; remembering preferences; improving performance; analytics; security; understanding website traffic; and improving user experience.Where required, appropriate consent mechanisms may be used.You may be able to control cookies through browser settings. Disabling certain cookies may affect website functionality.Third-party analytics or embedded services may place their own cookies or similar technologies subject to their respective privacy practices.
11. Data Transfer & Storage (India-Based)
SIDDHI PARAMEDICAL INSTITUTE intends, where reasonably practicable and appropriate, to maintain business and student records using systems and service providers configured for operations in India.However, certain third-party technology platforms, including global messaging, cloud, payment, security, analytics, and communications providers, may process or store information outside India depending on their infrastructure and service configuration.Where personal data is transferred or processed outside India, SIDDHI PARAMEDICAL INSTITUTE will seek to do so in accordance with applicable Indian law and contractual or technical safeguards appropriate to the circumstances.Users should understand that WhatsApp/RCS communication may involve processing by global technology and telecommunications infrastructure.
12. User Rights — Access, Correction & Deletion
Subject to applicable law, individuals may request information regarding their personal data processed by SIDDHI PARAMEDICAL INSTITUTE.Depending on the applicable legal framework and circumstances, users may have rights relating to: access to personal information; correction of inaccurate information; updating incomplete information; withdrawal of consent; deletion of personal information where legally permissible; grievance or complaint mechanisms; and other rights provided by applicable law.The Institute may request reasonable information to verify the identity or authority of the person making a request.A deletion request does not automatically require deletion of information that the Institute is legally required or otherwise lawfully permitted to retain.Requests should be sent to:
13. Policy for Children
SIDDHI PARAMEDICAL INSTITUTE takes additional care when processing information relating to children or minors.Where a service involves an individual below the legally applicable age threshold, the Institute will seek to comply with applicable requirements concerning parental or guardian consent and processing of children’s personal data.We do not knowingly encourage children to provide unnecessary personal information.Where we become aware that personal information relating to a child has been collected in circumstances where appropriate consent or legal authorisation was required but not obtained, we may take reasonable steps to address the situation, including deletion where appropriate and legally permissible.
14. WhatsApp and RCS Compliance
SIDDHI PARAMEDICAL INSTITUTE intends to use messaging services responsibly and in accordance with applicable provider policies.The Institute will not intentionally use WhatsApp or RCS for unlawful, deceptive, fraudulent, abusive, or prohibited messaging.The Institute may maintain records demonstrating consent, opt-in, opt-out, and communication preferences where reasonably necessary.WhatsApp Business services are subject to WhatsApp Business Terms and Business Messaging Policies.RCS for Business similarly includes business rules, verification, launch, billing, reputation, and traffic requirements.SIDDHI PARAMEDICAL INSTITUTE does not claim to be owned, operated, endorsed, certified, or guaranteed by Meta, WhatsApp, Google, or any telecommunications operator unless a separate official relationship has actually been established and lawfully represented.Approval or verification by a third-party platform is not guaranteed by this Privacy Policy.
15. Data Breach and Security Incidents
If SIDDHI PARAMEDICAL INSTITUTE becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps appropriate to the nature and severity of the incident.Where applicable law requires notification to affected individuals, authorities, or other parties, the Institute will comply with the applicable legal requirements.Users should promptly notify the Institute if they believe their account, communications, or personal information has been compromised.
16. Third-Party Websites and Services
Our website or communications may contain links to websites or services operated by third parties.The Institute is not responsible for the privacy practices, content, security, or policies of independent third-party websites.Users should review the privacy policies of third-party providers before submitting personal information to them.This includes external payment services, messaging platforms, social-media services, educational platforms, and other external systems.
17. Updates to Privacy Policy
SIDDHI PARAMEDICAL INSTITUTE may update this Privacy Policy periodically to reflect: changes in applicable law; changes in technology; new services; changes in WhatsApp or RCS requirements; changes in third-party providers; improvements in security practices; or changes in Institute operations.The latest version will be published on the Institute’s website with the applicable effective or updated date.Where legally required, material changes will be communicated through an appropriate notice mechanism.Users are encouraged to periodically review this Privacy Policy.
18. Governing Law (India)
This Privacy Policy shall be governed by the laws of India.Personal-data processing by SIDDHI PARAMEDICAL INSTITUTE shall be subject to applicable Indian privacy, information-technology, telecommunications, consumer-protection, and other relevant laws and regulations, as amended from time to time.The Digital Personal Data Protection Act, 2023 and applicable rules and notifications form part of the evolving Indian data-protection framework. MeitY currently publishes the applicable legislative and regulatory materials relating to India’s digital personal-data framework.Where applicable, mandatory statutory rights and remedies available to an individual shall not be restricted by this Privacy Policy.
19. Contact InformationFor privacy questions, requests concerning personal information, consent withdrawal, communication preferences, or complaints, please contact:
SIDDHI PARAMEDICAL INSTITUTE
Business Type: Proprietorship
Address: word no.7,Ramji Borwake Nagar,Ramji Borwake Nagar,Shrirampur,Badakh Hospital,Ahilyanagar,MAHARASHTRA,AHMEDNAGAR , Pin 413709
Privacy/Official Email: siddhiparamedical@gmail.com
Phone:9028787359
When submitting a privacy request, please clearly state the nature of your request and provide sufficient information for us to identify the relevant record, while avoiding unnecessary disclosure of sensitive personal information.SIDDHI PARAMEDICAL INSTITUTE will endeavour to respond to valid privacy-related requests within a reasonable period and in accordance with applicable law.